Membership Refund Policies

Refund Policies

All requests for refunds must be submitted via email to RecSportsMembership@recsports.ufl.edu

  1. All membership charges will be refunded, if so requested, by 8 p.m. of the third business day after the membership agreement was submitted.

  2. When refunds are issued, they will be paid on a prorated basis; and, be paid only for the remainder of the term of the membership period.

  3. After the third business day, refunds will be granted under the following circumstances only:

    1. Member has separated their employment from the university

    2. Member will be moving out of the area

    3. Member has documented medical circumstances that will not allow them to use the membership

  4. A member who receives a refund must pay membership charges according to the charge schedule if he/she wishes to rejoin.

  5. A $10 processing charge will be deducted from the refund amount.

  6. No refunds will be awarded if member has been suspended due to a RecSports policy violation during current term.

  7. Single use guest passes, Personal Training, and Massage Therapy charges are not eligible for refunds.

  8. Special Event charges are not eligible for refunds. These charges include but are not limited to single day events, tournaments and races.

  9. Aquatic and Safety certification and training charges will be granted a refund or transfer under the following circumstances only:

    1. Lifeguard and Instructor classes - a partial refund will be provided in the event a participant does not pass the prerequisite skills evaluation. A $50 administrative charge will be deducted from the refund amount.

    2. Aquatic and Safety classes are not eligible for full refunds except in the event the member has a documented medical circumstance that will not allow them to participate.

    3. Aquatic and Safery classes are eligible for full refund or free transfer of registration in the event of course cancellation by RecSports.

  10. Transfer of Aquatic and Safety certification and training course registration:

    1. An individual may request to transfer to a different offering of the same course.

    2. A $10 processing charge will be assessed in the event an individual is approved a course transfer.

    3. Transfer requests must be made in writing, at least 2 weeks prior to the scheduled class date, in order to be guaranteed approval. Requests made less than 2 weeks in advance will be reviewed on a case by case basis.

    4. Transfers must be approved and take place within one academic semester of the initial course registration.