Membership Refund Policies

Refund Policies

All requests for refunds must be submitted via email to

  1. All membership charges will be refunded, if so requested, by 8 p.m. of the third business day after the membership agreement was submitted.

  2. When refunds are issued, they will be paid on a prorated basis; and, be paid only for the remainder of the term of the membership period.

  3. After the third business day, refunds will be granted under the following circumstances only:

    1. Member has separated their employment from the university

    2. Member will be moving out of the area

    3. Member has documented medical circumstances that will not allow them to use the membership

  4. A member who receives a refund must pay membership charges according to the charge schedule if he/she wishes to rejoin.

  5. A $10 processing charge will be deducted from the refund amount.

  6. No refunds will be awarded if member has been suspended due to a RecSports policy violation during current term.

  7. Single use guest passes, Personal Training, and Massage Therapy charges are not eligible for refunds.

  8. Special Event charges are not eligible for refunds. These charges include but are not limited to single day events, tournaments and races.