Lake Wauburg

• Provide high-quality customer service
• Welcome patrons and mange facility access at the Gatehouse
• Perform headcounts and track daily patron usage
• Answer incoming phone calls
• Belay patrons at the climbing wall
• Assist patrons checking out boats and equipment
• Provide safety briefings for boat rentals
• Assist patrons as they load and unload their boats into the lake
• Serve as a liaison for both shores of Lake Wauburg
• Enforce park rules, regulations, and policies
• Complete opening and closing duties
• Support Lake Wauburg special events and facility reservations
• Perform regular maintenance and cleaning including emptying trash, cleaning restrooms, picking up palm fronds, etc.
• Complete daily reports
• Inspect facilities and equipment for unsafe conditions, remedy the condition, and or notify Supervisors
• Participate in departmental and area-specific training
• Ensure patron safety and respond to emergencies
• Administer First Aid/CPR/AED in an emergency
• Assist supervisors and professional staff with additional duties as assigned

• Develop professional relationships with co-workers, participants, and guests
• Uphold and exceed the expectations of the cornerstones of RecSports service: Accountability, Anticipating needs, Attitude, and Atmosphere
• Demonstrate a desire to learn and apply knowledge as a RecSports ambassador
• Take ownership of RecSports facilities and programs by exhibiting a responsible work ethic
• Promote and maintain cleanliness and appearance within and around RecSports facilities
• Enforce RecSports policies and procedures to promote participant safety and satisfaction
• Respond to all emergency situations and adhere to established protocol including pre- and post- incident procedures
• All RecSports employees are expected to abide by the RecSports Code of Conduct process that clarifies shared expectations and standards in effort to best serve our patrons, develop each team member, and prepare student employees for future career endeavors

• Interest in outdoor recreation, customer service, and campus involvement
• Must have a valid driver’s license
• Valid First Aid/CPR/AED certification OR register to obtain the certification within the first 30 days of employment
• Work 10-15 hours per week, including one weekend shift. Note that Lake Wauburg is open over academic breaks and holidays
  • Lake Wauburg North Shore is open Wed – Sun (12pm – 6pm)
  • Lake Wauburg South Shore is open Fri (1pm – 6pm) as well as Sat & Sun (12pm – 6pm)
• Attend mandatory monthly staff meetings (2nd Tuesday of every month)
• Attend mandatory trainings and skills clinics
• Availability to work two shifts per week during operating hours, including weekday, weekend, and over academic breaks

Previous experience with the following:

• Working in an outdoor setting
• Rock climbing (indoor and/or outdoor)
• Belaying
• Maintenance and power tool operation
• Working at a waterfront/lakeside facility

• Perform all necessary lifeguarding, first aid, and CPR skills as certified by American Red Cross
• Maintain a current Florida Boater License to operate the Rescue Boat for Lake Watch
• Observe and enforce all facility rules and regulations
• Monitor the safety of swimmers and boaters on the lake
• Prevent injuries by eliminating hazardous situations and behaviors
• Monitor access to the waterfront facility to ensure only valid users and their guests are admitted
• Perform maintenance and cleaning, as needed
• Attend mandatory departmental Fall training and all monthly meetings/in-services
• Maintain current American Red Cross Lifeguard/CPR/AED/First Aid Certification
• Perform all other duties as assigned by the Lake Wauburg Administrative Team
• Answer phone and inform the public of hours of operation, areas of interest, reservation policies and special events
• Check chlorine levels in the public drinking water and record at the end of the day
• Maintain restrooms, clean, empty trash and re-stock daily

• Develop professional relationships with co-workers, participants, and guests
• Uphold and exceed the expectations of the cornerstones of RecSports service: Accountability, Anticipating needs, Attitude, and Atmosphere
• Demonstrate a desire to learn and apply knowledge as a RecSports ambassador
• Take ownership of RecSports facilities and programs by exhibiting a responsible work ethic
• Promote and maintain cleanliness and appearance within and around RecSports facilities
• Enforce RecSports policies and procedures to promote participant safety and satisfaction
• Respond to all emergency situations and adhere to established protocol including pre- and post- incident procedures
• All RecSports employees are expected to abide by the RecSports Code of Conduct process that clarifies shared expectations and standards in effort to best serve our patrons, develop each team member, and prepare student employees for future career endeavors

• Interest in outdoor recreation, customer service, and campus involvement.
• Reliable transportation to get to Lake Wauburg North Shore
• Successfully complete a Lifeguard Try-Out (pre-employment water test)
• Must hold a current American Red Cross Lifeguard/CPR/AED/First Aid Certification by start date
• Availability to work two shifts per week during operating hours, including weekday, weekend, and over academic breaks.
• Attend mandatory monthly staff meetings.
• Attend mandatory trainings and skills clinics.

• Current American Red Cross Lifeguard/CPR/AED/First Aid Certification
• Current Florida Boater License
• Previous experience operating a motorized boat
• Previous experience working at a waterfront facility
• Waterfront Module

• Provide high-quality customer service
• Facilitate activities to promote and enhance individual and group growth, development, and wellness
• Must participate and demonstrate proficient skills in Low, Alpine Tower, and High Course training
• Must be able to teach a mini-belay class within one semester of hire
• Provide pre-course safety briefings
• Responsible for consistent supervision of small groups of challenge course participants throughout
  entire course
• Responsible for managing risk and promoting well-being of participants, teammates, and self
• Support Lake Wauburg special events and facility reservations
• Track all training, courses facilitated, and keep detailed records of hours
• Assist with set up, take down, opening, closing, cleaning, and other duties as directed
• Develop professional relationships with co-workers, participants, and guests
• Assist users regularly with safe equipment use
• Administer First Aid/CPR/AED in an emergency
• Prevent injuries by eliminating hazardous situations and behaviors
• Complete opening and closing duties
• Enforce rules, regulations and policies
• Complete course reports
• Perform maintenance and cleaning
• Inspect facilities and equipment for unsafe conditions, remedy the condition, and or notify Supervisors
• Participate in departmental and area trainings
• Assist supervisors and professional staff with additional duties as assigned

• Develop professional relationships with co-workers, participants, and guests
• Uphold and exceed the expectations of the cornerstones of RecSports service: Accountability, Anticipating needs, Attitude, and Atmosphere
• Demonstrate a desire to learn and apply knowledge as a RecSports ambassador
• Take ownership of RecSports facilities and programs by exhibiting a responsible work ethic
• Promote and maintain cleanliness and appearance within and around RecSports facilities
• Enforce RecSports policies and procedures to promote participant safety and satisfaction
• Respond to all emergency situations and adhere to established protocol including pre- and post- incident procedures
• All RecSports employees are expected to abide by the RecSports Code of Conduct process that clarifies shared expectations and standards in effort to best serve our patrons, develop each team member, and prepare student employees for future career endeavors

• Must have a valid driver’s license
• Must have current CPR, First Aid, and AED certification or be able to obtain within 30 days of hire
• Will be required to successfully complete a background check
• Comfortable working at height
• Ability to work harmoniously with the staff, guests and the public
• Ability to work regular courses, including over weekdays, weekends, and over academic breaks

• Experience providing exceptional customer service
• Previous group facilitation experience
• Comfortable with heights
• Previous experience with ropes courses, challenge courses, and climbing structures
• Experience designing and creating ropes/challenge program experiences
• Certifications such as ACCT Level 1, Level 2, or Manager Certification or site-specific training