Refunds, Collections & Charges Policies

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RecSports Membership

RecSports Staff may suspend or terminate a Membership Agreement at any time for the following reasons: disorderly conduct, disruptive behavior, abuse of any RecSports facility, equipment, or staff, failure to follow RecSports rules, policies or guidelines, failure to sign waiver or university regulations and policies. A user asked to leave by the staff will not be refunded any paid charges.

All requests for refunds must be submitted via email to RSMemberServices@ufsa.ufl.edu

Members may cancel their Membership Agreement at any time; refunds are provided in accordance with the following:

  • If a written notice of cancelation is received within three (3) business days from the date of purchase, a prorated refund will be provided. A $15 processing charge will be deducted from the refund amount.
  • If a written notice of a cancelation occurs after three (3) business days from the date of purchase; Refunds may be granted under the following circumstances only:
    • Member is no longer employed by the university
    • Member will be moving out of Alachua County
    • Member has documented medical circumstances that will prevent them from using the membership

Refund requests for payroll deducted memberships will be submitted by RecSports to UF Payroll Services in accordance with the refund policies listed above. Former members who receive a refund must pay membership charges according to the current rate schedule if they wish to rejoin.

Day Pass

  • Day Pass charges are not eligible for refunds.