Outdoor Adventures Associate
Outdoor Adventures is the on-campus resource for off-campus recreation. Our services include outdoor recreational trips, outdoor gear rental and educational workshops to encourage every Gator to broaden their experience beyond the Swamp.
Outdoor Adventure Associates advance the mission of the Center for Outdoor Recreation and Education at UF RecSports - this includes working in a team environment to provide excellent customer service through outdoor gear rentals, merchandise sales, and educational workshop facilitation.
The Outdoor Adventures Associate position provides great experience for aspiring Trip Leaders.
RecSports Team Member Responsibilities
- Develop professional relationships with co-workers, participants, and guests
- Uphold and exceed the expectations of the cornerstones of RecSports service: Accountability, Anticipating Needs, Attitude, and Atmosphere
- Demonstrate a desire to learn and apply knowledge as a RecSports ambassador
- Take ownership of RecSports facilities and programs by exhibiting a responsible work ethic
- Promote and maintain cleanliness and appearance within and around RecSports facilities
- Enforce RecSports policies and procedures to promote participant safety and satisfaction
- Respond to all emergency situations and adhere to established protocol including pre- and post-incident procedures
- All RecSports employees are expected to abide by the RecSports Code of Conduct process that clarifies shared expectations and standards in effort to best serve our patrons, develop each team member, and prepare student employees for future career endeavors
Unit Specific Job Responsibilities
- Assist patrons and participants with rentals and adventure trip registrations in-person and over the phone
- Perform sales and rental transactions for outdoor gear and merchandise
- Maintain cleanliness and organization of the CORE facility and warehouse
- Assist with preparation and cleaning of adventure trip gear
- Make appropriate referrals to other departments at UF RecSports
- Clean and repair rental gear
- Manage gear rental reservations, check-ins, and check-outs
- Inspect rental gear for damages
- Rotate equipment to preserve rental gear lifespan
- Regularly communicate with administrative staff
- Willingness to innovate and develop new systems as Outdoor Adventures expands its scope of offerings
Requirements/Qualifications
- Successful completion of departmental training once hired
- Shadow Shift Requirement: New Outdoor Adventures Associates are required to complete at least one shadow shift for new hire training
- Interest in outdoor recreation and campus involvement
- Note: Associates are not required to have outdoor recreation knowledge or experience. However, it is preferred
- Availability to work within building hours and fulfill weekend shift rotation requirement
- Ability to attend monthly Outdoor Adventures Associate meetings
- Commit to approximately 9 hours/week, or a minimum of two shifts per week
- Complete and maintain UF online certifications GET 803, OOC101, PRV802, ITT102, GET811
- Successfully complete background check